Shipping policy

Processing Time

Orders are typically processed within 2–5 business days before shipment. During high-demand periods or special releases, processing times may be slightly longer.

Shipping Times

Estimated delivery times after dispatch:

Italy & Europe: 3–7 business days
UK & USA: 5–10 business days
Rest of the world: 7–15 business days

Delivery times are estimates and may vary depending on local carriers, customs procedures, and seasonal conditions.

Shipping Costs

Shipping costs are calculated at checkout based on destination and order size.

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information so you can follow your shipment in real time.

Customs & Import Taxes

International orders may be subject to customs duties or import taxes depending on the destination country. These charges are the responsibility of the customer.

Damaged or Lost Packages

If your order arrives damaged or is lost in transit, please contact us within 14 days of the estimated delivery date. We will review the issue and, if confirmed, provide a replacement or appropriate solution.